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Questions People Ask
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· WHAT SHOULD I WEAR TO THE THEATRE?
There is no formal dress code at our shows. Most of the
people you will see in the audience will probably be dressed in a
"business casual" style.
· HOW
EARLY MUST I ARRIVE?
We suggest that you arrive at least 30 minutes before
the show. Those arriving after the show begins may not be seated until there is
a suitable "break" in the performance, as determined by the theatre
manager.
· HOW
LONG IS THE SHOW?
Most Gilbert and Sullivan shows run about 2-1/2 hours,
including a 20-minute intermission.
· ARE
CHILDREN ALLOWED IN THE THEATRE?
We do not set age limits for any of our productions.
Children as young as 6 have been known to enjoy our shows.
· DOES
MY CHILD NEED A TICKET? CAN HE SIT ON MY LAP?
Everyone in a live theatre audience, regardless of age,
must have an assigned seat and a ticket. This is the case even if the child
sits in your lap and not in his assigned seat.
· ARE
THERE DISCOUNTS FOR CHILDREN, STUDENTS OR SENIORS?
Yes. Students 18 and under, and seniors 60 and over, pay
only $15.
· IS
THERE A DISCOUNT FOR SAME-DAY TICKETS?
Limited same-day or "rush seating" discounts
may sometimes be offered as a special promotion. Generally speaking, however,
they are not available. If they are not specifically advertised, you may assume
that there are none.
· WHAT
ABOUT GROUP RATES? HOW MANY DO I NEED FOR A GROUP DISCOUNT?
Group discounts are available for our events, for groups
of 20 or more. Please email the ticket
director for full details.
· CAN
I TAKE PICTURES OF THE SHOW?
No. Cameras, video cameras and any other sound or
image-recording devices are all strictly forbidden in the theatre.
· CAN
I BRING MY OWN FOOD AND DRINKS?
No. There is no food or drink allowed in the auditorium.
Anyone disturbing other patrons with munching, crunching or the rattling of
potato chip bags may be asked to leave.
· DO
I HAVE TO BUY TICKETS IN ADVANCE, OR CAN I BUY THEM WHEN I COME TO THE THEATRE?
There is no requirement that you purchase advance tickets.
You may buy your tickets at the box office as you enter the theatre, but you
will be gambling that there are still seats available. Some performances sell
out in advance and you may find that your seating choices are very limited, if
there are any remaining seats at all.
· I
MUST HAVE AN AISLE SEAT. HOW CAN I BE SURE MY SEAT IS ON AN AISLE?
If you have any specific seating needs, please order
your tickets directly from us by mailing the form found on the tickets page. Send in your order early, though, as all
seats, including aisle seats, are assigned on a first-come, first-served basis.
· WHAT
IF I CAN'T MAKE IT TO THE SHOW?
CAN I GET A REFUND OR EXCHANGE MY TICKETS FOR ANOTHER
DATE?
Sorry, but the answer is no. Reserved-seat theatre
ticket sales are final. There are no refunds or exchanges. Make sure you get
the date right when you make your purchase.
· WHAT
IF I LOSE MY TICKETS?
Tickets, once issued, cannot be re-issued; they are like
cash and cannot be reprinted. Please keep your tickets in a safe place. If you
do lose your tickets, please call us as soon as you become aware of the loss:
514-990-8813. We cannot reprint your tickets, but we can issue a seating
voucher for you to pick up at the box office.
· CAN
SOMEONE ELSE PICK MY TICKETS UP AT THE BOX OFFICE FOR ME?
Anyone collecting tickets at the box office which were
pre-purchased through Admission Network must show the credit card with which
the tickets were purchased. This rule is to prevent fraudulent use of an
improperly obtained credit card number in any telephone or online transaction.
· WILL
YOU RESERVE SEATS FOR ME BY EMAIL? I WILL PAY WHEN I COLLECT THE TICKETS.
No, sorry, we cannot do this. Tickets are not "reserved"
until purchased. They cannot be held for you against future payment.
· I
DON'T HAVE A CREDIT CARD. WHERE CAN I BUY TICKETS FOR CASH?
You can order tickets directly from us by mail, and
include payment by cheque. Or you can order them through any MWOS member and
pay by cash or cheque. Tickets are also available on show nights at the door,
but be aware that seat selection will be limited at such a late date!
· ARE
YOUR PRICES IN
All our quoted prices are in Canadian dollars.
· ARE
THERE TAXES ON TICKETS?
Tax is included in the quoted ticket price; it is not
added on.
· I
AM A VISITOR TO
Unfortunately, no. Refunds are given only on taxes paid
on goods purchased in
· HOW
DO I GET TO THE THEATRE?
The theatre is at Royal Vale School at 5851 Somerled Ave.
· CAN
I ASK THE CAST TO SING HAPPY BIRTHDAY TO AUNT BETTY?
No, not while there is an audience in the theatre. You
may certainly ask the cast, crew and front-of-house staff to stay late and
perform privately for you, but you will then be responsible for paying them,
not to mention renting the theatre.
· CAN
I BE PUT ON A MAILING LIST TO BE NOTIFIED OF SPECIAL OFFERS AND UPCOMING
EVENTS?
Yes you can! Just drop us
a line or call us at 514-990-8813.
Anything
we've left out? Contact us by phone at 514-990-8813 or by email.
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Last updated:23 August 2006 –